Shipping policy
Shipping Policy – BoxKraft Studio
Last Updated: April 29, 2026
At BoxKraft Studio, we aim to deliver your orders safely, quickly, and smoothly across India. Please read our shipping policy carefully before placing an order.
1. Shipping Coverage
BoxKraft Studio ships across India and also accepts international orders.
Domestic Shipping Partners
- India Post
- Delhivery
- DTDC
- Blue Dart
International Shipping Partners
- India Post
- Delhivery
2. Order Processing Time
Plain / Non-Custom Products
- Orders are generally processed within 1–3 business days.
Custom Printed & Personalized Products
Custom orders require approximately 3–8 business days for production and processing depending on:
- Quantity
- Printing requirements
- Design approvals
- Product availability
Print approval may be shared via WhatsApp or email before production begins.
Orders placed on weekends, public holidays, or during high-volume periods may require additional processing time.
3. Shipping Charges
Domestic Shipping
- Standard Shipping: ₹80
- Express Shipping: ₹150
Shipping charges may vary depending on:
- Weight and dimensions
- Delivery location
- Courier availability
- Remote or ODA (Out of Delivery Area) locations
International Shipping
International shipping charges are calculated at checkout based on:
- Destination country
- Weight and package dimensions
Additional Charges
International orders may attract:
- Import duties
- Customs charges
- Local taxes
These charges are the responsibility of the customer and are not controlled by BoxKraft Studio.
4. Estimated Delivery Timelines
Domestic Delivery Estimates
| Location | Standard Shipping |
|---|---|
| Mumbai | 1–4 business days |
| Maharashtra & Gujarat | 3–6 business days |
| Metro Cities | 3–6 business days |
| Other States | 5–10 business days |
| North East / J&K / Remote Areas | 7–12 business days |
Express Shipping
Estimated delivery within 3–4 business days depending on serviceability.
International Delivery
Delivery timelines vary depending on destination country and customs clearance.
5. Delivery Delays
Delivery timelines are estimated and may occasionally be affected due to:
- Weather conditions
- Courier operational delays
- Political disruptions
- Festivals or strikes
- Lockdowns
Remote area restrictions
Courier timelines may vary by up to 3 additional business days in unavoidable circumstances. BoxKraft Studio will not be held responsible for delays caused by third-party logistics providers.
6. Order Tracking
Once your order is shipped, you will receive:
- A shipping confirmation via email or WhatsApp
- Tracking details and courier information
- Customers can track their shipment directly on the courier partner’s website.
7. Change in Shipping Address
Please ensure your shipping details and contact number are accurate while placing the order.
Address changes can only be made before the order is packed or dispatched.
The contact number provided should be a valid 10-digit mobile number.
BoxKraft Studio is not responsible for delivery failures caused due to incorrect or incomplete shipping details provided by the customer.
8. Damaged, Lost, or Tampered Packages
If your package arrives damaged, tampered with, or opened:
- Kindly reject the parcel at the time of delivery if possible
- Contact us within 48 hours of delivery
Please share:
- Clear photos/videos
- Unboxing video proof
- Order details
This helps us coordinate with the courier partner for resolution.
9. Returns & Exchanges
Since most products are custom-made or personalized, returns and exchanges are generally not accepted.
However, if you receive:
- Incorrect products
- Defective items
- Damaged products
Please contact us within 48 hours of delivery with proper proof for assistance.
10. GST & Invoices
GST will be applicable on eligible orders.
Customers will receive a GST invoice via email after order confirmation. Additional invoice copies can be requested by contacting our support team.
11. Multiple Shipments
Orders containing multiple products may sometimes be shipped separately depending on:
- Product availability
- Warehouse location
- Packaging requirements
Separate tracking details will be shared for each shipment if applicable.
12. Contact Information
For any shipping-related questions or support, contact us:
BoxKraft Studio
📧 Email: boxkraftstudio@gmail.com
📞 Phone/WhatsApp: +91 740079417913
We’re always happy to help.